Q. Films On Demand video will not play

Answer

If you attempt to play a video from Films On Demand and the video stops seconds after launching or you see a lock with the letters DRM appearing anywhere on your screen, please read instructions below for accessing.

 

Due to producer and partner licensing restrictions, the following producers listed below require digital rights management to further protect the content.

 

  • A&E
  • BBC
  • HBO
Films On Demand content from the producers above need to be viewed on the following browsers:
  • Chrome 35+
  • Internet Explorer 11+ (Windows 8.1+)
  • Microsoft Edge (Windows 10+)
  • Firefox 38+ (Windows)
  • Opera 31+
Please note all browsers installed on a Mac will require the use of Silverlight to playback DRM protected content.  Please refer to your App Store for more information on Silverlight.

Topics

  • Last Updated Mar 16, 2018
  • Views 48
  • Answered By Libraries @JSCC

FAQ Actions

Was this helpful? 0   0
How can we help you?

If you didn't find what your answer, use this form to request more information or ask us your specific question!

Your Info

Provide a valid email address so we can respond to your question.

Fields marked with * are required.